Complaints Procedure
Customer Service & Complaints Policy
At ACS Bankruptcy Service, I take pride in providing compassionate, highly reliable administrative support. If you are unhappy with the administrative service I have provided, I want to hear about it so I can make it right.
How to Lodge a Complaint
If you experience an issue, please contact me directly:
- Telephone: 01785 823329
- Email: mail@thebankruptcyhelpline.co.uk
- Postal Address: ACS Bankruptcy Service, Gnosall, Stafford, ST20 0DD
My Resolution Process
- I will acknowledge your complaint within 3 working days of receiving it.
- As a sole operator, I will personally investigate the issue and aim to provide a fair, written resolution or explanation within 14 working days.
Please note: Because ACS Bankruptcy Service provides non-regulated administrative assistance and does not offer regulated financial services,